Our number one priority is to provide an exceptional ride and service from the start to end through Phoenix, Scottsdale, and the surrounding area. When you reserve your luxury car service, you can follow a few simple steps that will help to ensure that your Trip goes off without any complications – help you have a seamless transportation experience from start until finish! Here are some helpful hints to use when planning your next trip:
Communication is Key – When You Book Be Specific
- The start to your smooth ride begins before you make your reservation and plan everything out well. Make sure you provide us with the following information:
- Accurate time of pick-up and drop-off.
- All stops you are planning along the way.
- Any requests that you have like children’s safety seats or other amenities
- The more information you provide us when you book your trip the better prepared we can be to have your perfect vehicle and ride tailored to your likes, dislikes & trip needs.
Make Sure to Communicate with Your Chauffeur
- While we do our best to accommodate any number of possible changes (for example: flights delayed, events went long, etc.) we cannot make changes if you do not communicate them with either your chauffeur or our dispatch line. If something crops up make sure to let either your chauffeur or our dispatch team know, and they will make any adjustments in order to ensure that you have an unforgettable experience. Our chauffeurs are highly trained professionals who are accustomed to dynamic road travel while further ensuring your comfort and safety and a timely trip.
Confirming Trip & Charges
- To avoid surprises, we want all our bookings to not only be clear or you, but client confirmations as much as possible to confirm our clients trip prior to the time of service.
- After you have made your booking you will receive:
- An open quote including a base pricing.
- Your Service contract
- A policy notice including Terms and Conditions
- Through confirmation of any term we are here to clarify – thereby allowing you to just relax and be a passenger on the ride.
Why use Black Diamond Livery Transportation?
If you are traveling for business, to special events, or just need to get to an airport to get back home and cannot rely on ride-share app alternatives or taxi rides, then hiring the car service and Limo options offered by Black Diamond Livery Transportation is a premium alternative that you have been looking for! Our luxury fleet of vehicles like our Cadillac Escalades, Mercedes Benz S-Class sedans, Sprinter vans and many more are always clean and groomed to provide you with the comfort and level of service you have been looking for.
With our professional chauffeurs, advanced booking system and courteous staff, we promise to make your trip remarkable!